I recently was at a Buffini & Company workshop in Philadelphia, PA which was hosted by Rick Deluca. During the workshop, the topic of Post Closing follow up was discussed and some ideas on how to make an impact were shared that I wanted to pass along for thoughts or comments. These ideas are meant for immediate follow up (not the keeping in touch over several years type of follow up) which for some can be viewed as a closing gift.
- If your clients are moving in from out of town, subscribe them for 6 months to the local newspaper. Usually doesn't cost much and will help them get acquainted with their new community.
- Arrange for 4 hours of a handyman. When someone moves in, no matter how great the condition of the home may be in, everyone can use a handyman! Make sure it's someone general enough who could address minor plumbing or electrical, but would be wiling to hang pictures! Benefits you and the handyman as they will have someone who they can trust for future repairs.
- If you know when moving day is, bring them lunch. Just make sure you have enough for everyone helping out - you never know who may be a future client in the making.
- If your clients are a couple, arrange to have dinner catered in the home for 4 people. Instead of a gift certificate out to a restaurant, allow them to relax and enjoy dinner in their new home. And the purpose of doing it for 4? It allows your clients to invite some friends into their new home and you get some word of mouth advertising out of it!
So - has anyone tried any of these tips before? If so, did it make an impression? Do you have others you'd like to share?
~Ravi Shah, South Jersey Real Estate
Prudential Fox & Roach
856.914.4853
Ravi.... these are some great ideas. Thanks for sharing. I am not sure if it was you, but I did read another blog about post closing ideas. This was about 2 months ago? Again, thanks for sharing & I bookmarked this.